Privacy Policy

Last updated: 13/08/2025

At PulseFit, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and purchase our fitness programs.

1. Information We Collect

We may collect the following types of information:

Personal Information – name, email address, phone number, billing/shipping address.
Payment Information – processed securely through third-party providers (Stripe). We do not store your complete credit card details.
Account Information – username, password (if you create an account).
Health Information – only if voluntarily provided
Website Usage Data – IP address, browser type, device information, cookies, and analytics.

2. How We Use Your Information

We use your information to:

Process and deliver your orders.
Communicate with you about your purchases, programs, and updates.
Provide customer support.
Send marketing communications (only if you opt in).
Improve our website, services, and customer experience.
Comply with legal obligations.

3. Sharing Your Information

We will not sell or rent your personal information.
We may share your information with:

Payment processors (for secure transactions).
Email marketing platforms (to send updates or offers if subscribed).
Service providers (hosting, analytics, IT support) under strict confidentiality agreements.
Legal authorities if required by law.

4. Cookies & Tracking

We use cookies and similar tracking tools to:

Remember your preferences and account details.
Analyse site performance and visitor behaviour.
Deliver relevant ads and promotions.

You can manage or disable cookies through your browser settings.

5. Data Storage & Security

Your information is stored on secure servers, with encryption and restricted access. While we take all reasonable steps to protect your data, no online method is 100% secure.

6. Retention of Data

We retain your information for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

7. Your Rights

Under the Australian Privacy Principles, you have the right to:

Access your personal information.
Request corrections to inaccurate data.
Request deletion of your personal information (subject to legal requirements).
Withdraw consent for marketing communications.

To exercise these rights, contact us at [your contact email].

8. Third-Party Links

Our website may contain links to other sites. We are not responsible for the privacy practices of those websites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new “Last updated” date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:
PulseFit
Email: [your contact email]